Baldrige Award - "given by the President of the United States to businesses - manufacturing and service, small and large - and to education and health care organizations that apply and are judged to be outstanding in seven areas: leadership, strategic planning, customer and market focus, information and analysis, human resource focus, process management, and business results." "The U.S. Commerce Department's National Institute of Standards and Technology (NIST) manages the Baldrige National Quality Program in close cooperation with the private sector." (from the Baldrige Award web site - Nov 2003).
Online Resources:
Curious Cat Libraries:
Investing - Management Improvement - Overuse of Antibiotics - Article Connections: Excessive Healthcare Costs - Identity Theft - Wealth Concentration